Servers and transfers

Who can move, and when

Week	Servers	From	Until
1	Advanced Access servers (opened 2026-09-30 to 2026-10-02)	after maintenance Wed 2026-10-14 (CEST)	before maintenance Wed 2026-10-21 (CEST)
2	Launch servers (opened at the 2026-10-05 launch or later)	after maintenance Wed 2026-10-21 (CEST)	before maintenance Wed 2026-10-28 (CET)

• Advanced Access servers can only move to other Advanced Access servers. Launch servers move among launch servers.
• Same faction and same region only. An Elyos character on an EU server can only go to another EU Elyos server.
• On EU, all 9 Elyos servers that opened before launch are Advanced Access: Siel, Nezekan, Vaizel, Kaisinel, Yustiel, Ariel, Fregion, Meslamtaeda, Hithanya. See servers.

Daily windows (you can only apply inside these)

Region	CEST (week 1)	PDT
Europe	12:00-16:00 and 18:00-22:00	03:00-07:00 and 09:00-13:00
NA East, NA West, South America	18:00-22:00 and 00:00-04:00 (next day)	09:00-13:00 and 15:00-19:00
Asia	05:00-09:00 and 11:00-15:00	20:00-00:00 and 02:00-06:00

The hourly caps

• Every server has an outbound cap (characters leaving) and an inbound cap (characters arriving). A transfer needs room on both sides.
• The counts reset every hour on the hour during the windows. Full at 13:20? Try again at 14:00.
• Owning a character on the destination server doesn't get you past its cap.
• NC doesn't publish the cap sizes or live counts. A server you can't move to shows a message when you pick it.

Cost

Item	Price
Base cost	0 Quna, once per account for the whole period
Per character	0 Quna
Extra character slot on the destination	1,000 Quna per slot

• One transfer per account for the whole two weeks, from one server to one server. You can't split characters across two targets.
• No limit on how many characters go in that one transfer. Pick them all at once.
• Bought character slots stay on the old server. If the destination is short on slots, you buy them there in the same screen (NC's example: 6 characters into 4 free slots costs 2,000 Quna).
• A completed transfer can't be cancelled or reversed.

Requirements checklist

All of these must be true or the buy button stays grey:

• The character is level 10+.
• The character is in a village. Not in the Abyss, a Spacetime Rift or a dungeon.
• Not in a Legion, and no pending Legion application. Leave first.
• No active Duty [Missions].
• Market: nothing listed for sale, nothing waiting to be collected, no unclaimed sale proceeds.
• Shop Storage is empty, including the Founder's Pack items.
• The mailbox of each character you move is empty.
• You're inside your region's window, and neither server is at its cap.

What moves, what stays, what you lose

Moves with the character

Character, level, skills, stigmas, Daevanion, quests, exploration, inventory (Cube), Character Storage (and its bought slots), Kinah in the inventory and Character Storage, wings, Arcana, Pantheon, Monolith, Empyrean Traces, Theostones, Abyss Points, season rank points (Transcendence, Nightmare, Ascension Trial, Abyss, Arena), season missions, supply requests, dungeon reward counts and pity, Abyss/Rift/Corridor time, crafting and gathering levels, Substance Morph records, attendance, Daeva Pass and its progress, friends and block lists, market history, customization, saved appearances.

Merged into the destination server

• Quna and Mileage: added to what you have there.
• Membership: moves and stacks with any you have there.
• Skins (Closet), collection points, pets, Genus Crystals, server-wide titles and achievements: added to the destination and removed from the old server.
• Genus Insight: you choose which server's progress to keep. The old server's progress is reset either way.
• Server-based shop limits: you get whichever count is higher. Transferring never gives you extra purchases.

Stays behind or is lost

• Server Storage items and Kinah (see the warning above).
• Your name is reset to "@TemporaryName". You pick a new one on first login. If someone on the new server has your name, you can't use it.
• Characters you leave behind lose the skins and pets. They go to the destination with the moved characters and are deleted from the old server.
• The mail block list.
• Styles you published in the Style Shop keep working, but still show your old name and server.

Duplicates

You own it on both servers	You get
The same special pet	A Pet Reward Ticket: ask Customer Support for a refund of the origin-server pet
The same non-customizable skin	A Skin (Single) Reward Ticket, which buys the "300 Quna" item in the Shop
A pet or skin from the Pass Shop	A refund in Pass Coins

Both tickets expire at the maintenance on 2026-11-25 (CET).

Shop changes during the transfer period

• Soul Crystals and Instant Clear Tickets (Server) aren't sold at the Wind Breeze Merchant (Special). You can get the same amounts through Substance Morph.
• Odyle Energy (Bound) at the Wind Breeze Merchant: the weekly limit of 16 per server is removed, and the per-character weekly limit goes from 4 to 20.
• Lower Abyss Rift Stone (7-day) is sold there for these two weeks.

During the move

• You're sent to the title screen, and the account can't log in until the transfer finishes.
• It takes at least a minute, longer when many people are transferring.
• PURPLE users get a push notification when it's done.

After this period

NC says the transfer product "may be offered for sale again in the future in the same or a similar form". No later dates have been announced, so treat this as the free window.

EU servers (2026-10-04)

EU has 9 server pairs (one Elyos, one Asmodian server each), all opened as Advanced Access servers between 30 Sep and 2 Oct. Siel/Israphel is the biggest pair, and Asmodians outnumbered Elyos in every pair at launch (about 58/42). Instanced content, dungeons included, is cross-server. Advanced Access servers can only transfer to other Advanced Access servers, same faction only.

The pairs

#	Elyos	Asmodian	Opened (CEST)	Online Elyos / Asmodian, 2026-10-02
1	Siel	Israphel	2026-09-30 15:00	4,158 / 4,899
2	Nezekan	Zikel	2026-09-30 15:00	3,007 / 3,690
3	Vaizel	Triniel	2026-09-30 15:00	2,852 / 3,233
4	Kaisinel	Lumiel	2026-09-30 15:00	2,561 / 3,163
5	Yustiel	Marchutan	2026-09-30 16:40	1,537 / 2,724
6	Ariel	Azphel	2026-09-30 17:20	1,245 / 2,447
7	Fregion	Ereshkigal	2026-09-30 18:18	1,075 / 2,148
8	Meslamtaeda	Beritra	2026-10-01 01:10	1,553 / 2,678
9	Hithanya	Nemon	2026-10-02 12:00	new, no data

• Hithanya/Nemon is the "2 new EU servers" pair announced on 2026-10-02. NC tags both "Recommended" because they're the emptiest.
• The online numbers are one snapshot. gaming.tools blocked a re-fetch on 2026-10-04.
• Instanced content, dungeons included, is cross-server.

Can you still make a character there?

Server	2026-10-02	2026-10-04 [Verified]
Elyos
Nezekan	Restricted	Open
Siel, Vaizel, Kaisinel	Restricted	Open
Yustiel, Ariel	Open	Open
Meslamtaeda, Fregion	Open ("Recommended")	Open
Hithanya	(not listed)	Open, "Recommended"
Asmodian
Beritra	Open	Open
Ereshkigal	Open	Open
Zikel	Restricted	Open
Marchutan	Restricted	Open
Israphel, Triniel, Lumiel, Azphel	Restricted	Restricted
Nemon	(not listed)	Open, "Recommended"

• All 18 servers showed a green "Normal" load on 2026-10-04.
• "Restricted" means no new characters there. Existing characters still log in.