aion2.fyiAccount rules and bans
NCSOFT's sanctions, inactive accounts, names and deleted characters
Updated Oct 8, 2026Region Global
Sections
Inactive accounts (6 months)
NCSOFT may delete the characters on an account when both are true:
- 6 months or more since the account last logged in to AION 2, and
- the account's paid service period has ended.
- NCSOFT announces the schedule and details before any deletion.
- Characters and names deleted this way can't be restored.
- Logging in once before 6 months pass, or having paid time running, keeps you outside the rule.
Inactive character names (30 days)
NCSOFT may reset the name (the character stays) of:
- characters on accounts with no payment history and no login for 30 days or more, and
- characters on permanently suspended accounts.
It's announced first, and a reset name can't be restored. Any purchase on the account takes it out of the first condition.
Legions
- An inactive Legion's name can be reset after 30 days with no member logging in.
- A member can ask NCSOFT to take or move the Legion Master role when the master hasn't logged in for 30 days or has a suspension of 90 days or more.
Deleting your own character
- Restorable once per account if deleted by mistake: the account owner asks the customer center within 15 days.
What gets you banned: NCSOFT's sanctions table
From the AION 2 Operation Policy (Article 6, plaync.com, read 2026-10-24). Each step is the penalty for the 1st, 2nd, 3rd and 4th offense. NCSOFT can go straight to a harder step for serious cases, or apply a lighter one.
| Violation | 1st | 2nd | 3rd | 4th |
|---|---|---|---|---|
| Chat spam | 60 min chat ban | 60-300 min | 300 min to 1 day | |
| Inappropriate name | Warning, name change | 1 day | 7 days | |
| Inappropriate language | 1 day (after 3 warnings) | 3 days | 7 days | 30 days |
| Making an inappropriate appearance | 3 days | 7 days | ||
| Sharing an inappropriate appearance | 3 days, post removed | 7 days, 15-day Style Shop ban | Permanent Style Shop ban | |
| False reports | 3 days | 7 days | ||
| Fraud (scamming players) | 7 days | 30 days | 90 days | |
| Attempted fraud | 1 day | 3 days | 7 days | |
| Disrupting game operations | 3 days | 7 days | 30 days | Permanent |
| Disrupting gameplay | 3 days | 7 days | 30 days | |
| Exploiting bugs | 7 days | 30 days | 90 days | Permanent |
| Raid exploits | 7 days | 30 days | 90 days | Permanent |
| Abusing game systems | 7 days | 30 days | 90 days | Permanent |
| Account trading | 7 days | 30 days | 90 days | |
| Real-money trading (RMT) | 30 days | 90 days | ||
| Attempted RMT | 3 days | 7 days | 30 days | |
| Boosting | 7 days | 30 days | Permanent | |
| Account hacking, sharing personal information, advertising outside the game, false account details | Permanent |
NCSOFT posts its ban waves on the notice board with the table row they used. The 11 Oct wave banned 4,996 accounts and the 17 Oct wave 10,326, all for gold farming and bots, unauthorized programs or RMT.
Sources
- AION 2 Operation Policy with the sanctions table (official)
- Society Of Gaming, Official NCSoft Sanctions List (2026-10-19), which walks through the same table
- AION2 Operation Policies (official)
- Game8 on the inactivity rule
- Steam thread on name reuse
- Third-party deletion guide